Module 05
Genius.
Executes via agents.
Agents that do what the team decided, at scale. Messages, calls and reports, with every interaction signed.
What it does
Centinela coordinates. Genius executes.
When the team in Centinela defines what to do, Genius executes it. It sends the messages, makes the calls, writes the reports. Every interaction is signed.
Capabilities
Four kinds of agents. One single operation.
Conversational agents
They serve your operators and the public on WhatsApp and other channels they already use. They send alerts and gather reports at scale.
Voice and call center agents
They make calls, listen to responses, escalate when needed. Useful for citizen support and tactical coordination.
Generative agents
They write reports, executive summaries and analysis on real data. They don't make up what isn't there.
Cognitive assistants
Copilots for operators in Centinela. They suggest actions and bring the context you need in each case.
Use cases
Where Genius makes the difference.
When thousands of citizens are waiting for a response, dozens of teams are coordinating and several channels are running at once, you don't need more operators. You need agents that follow the same policy.
Sovereignty
Every interaction is signed.
No black box. What the agent said, to whom and when is recorded in Escudo. If no one can review what happened afterward, the automation is worthless.
Solutions
Genius appears in.
Next step
Centinela coordinates. Genius executes.
Your team doesn't grow, but its capacity to respond does.