Industry · Telco
Smart network,
operational decisions.
For telecommunications operators handling complex networks, fraud, churn and contractual SLAs over very large data volumes.
The problem · Telco
You detect the network anomaly once the customer has already left for a competitor.
- 01Fragmentation
NOC, SOC and commercial teams operate on the same event without seeing it the same way.
- 02Manual triage
Fraud is identified once the incident has already closed the billing cycle.
- 03Late decisions
SLAs are disputed without contextualized operational evidence.
70%
of the cost of a critical incident builds up in the first 2 hours.
62%
of operational time is spent querying systems before being able to decide.
9×
more correlated events are detected when data is cross-referenced in real time.
Estimates based on incident-response benchmarks · Internal analysis 2025–2026
Network, commercial and fraud data live in silos. Naboo cross-references them to detect fraud, anticipate outages and surface evidence when an SLA is at stake.
Naboo · in Telco
How it works in your operation.
Network, commercial and fraud data live in silos. Naboo cross-references them to detect fraud, anticipate outages and surface evidence when an SLA is at stake.
- Fraud detection (SIM swap, bypass, subscription)
- Integrated NOC/SOC operations
- Churn and retention intelligence
- Predictive network maintenance
naboo://oráculo
liveEvolution · past 6h + 3h forecast
Case · anonymized
What changed once it was integrated.
Context
LATAM telco operator with NOC, SOC and anti-fraud running on separate stacks.
Process
Inbox + Oráculo connect network, commercial and fraud with a single event-scoring model.
Result
−40% MTTR on critical incidents and fraud detection before cycle close.
Reference KPI
What moves.
01
−40%
MTTR on critical network incidents
Reduction in mean time to resolution measured on high-priority incidents within a quarterly window.
02
+3 points
Churn reduction through anticipation
Retention models on intervened cohorts vs. control cohorts over 90 days.
03
Real time
Fraud detection in the network flow
Local inference on signaling traffic before the CDR closes.
How it's composed
The modules for your operation.
Modules involved
Inbox
Unifies the data
A single inbox for every signal, normalized and with its origin.
Oráculo
Predicts and simulates
Anticipates what's about to happen and shows what breaks if it does.
Centinela
Coordinates the operation
The command center where your team sees the operation, decides and coordinates the response.
Escudo
Sustains continuity
Sovereignty and signed audit. On-prem, edge or air-gapped deployment.
Applicable solutions
Next step
Demo for Telco.
Telco demo: 45 min on synthetic network and commercial data.